grandi_navi_veloci_excellent

Excellent

Operated by Grandi Navi Veloci on the Barcelona Genoa, Barcelona Tangier Med, Genoa Palermo, Genoa Tangier Med & Genoa Tunis routes

The Excellent has a capacity for 2230 passengers and a selection of comfortable cabins and suites with a vast range of facilities including, a games rooms, 2 restaurants, a bar, shopping area and more.

Please Note: Whilst we have taken great care in making our Excellent guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

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Excellent Reviews

3.2
out of 5

71% of our customers recommended this ship

  • General:3.1
  • Staff:3.3
  • Catering:2.9
  • Punctuality:3.7
  • Cleanliness:3.1
  • "An excellent service"

    We have used Grandi Navi Veloci many times over the years. The ship we travel on this time, the EXCELLENT proved very good. We had a good size suite with a comfortable double bed. The facilities on board ship were excellent. Staff were helpful and friendly. The choice of dining facilities were very good. The Bentley car was well parked with excellent guidance from the garage crew. A company to be highly recommended.

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      Yes

    Reviewed 13 May 2015 by Jeremy who travelled with Grandi Navi Veloci on Excellent

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  • "October 2014"

    Having used this ferry route previously, I knew what to expect, and as usual it was clean, on time, and the trip was a pleasant one. I only had one annoying moment, and on the route from Palermo to Genoa, we had a good meal, well presented in the a la carte restaurant, unfortunately on requesting a coffee, and a liquer, the coffee arrived cold. We informed the waiter who told us he thought it may be as the machine had been broken since the day before. Instead of apologising, and making a coffee in the kitchen, getting one from the bar, or just heating it up in the microwave, which was situated next to the defunct coffee machine, we were told there was no coffee available. On paying our bill, I thought that in lieu of a coffee, that the liquer would have been offered free by way of compensation. No, it was not, and both waiters were by now being rude. A senior member of staff arrived, and took us through to the bar, and sorted out a complimentary coffee, at the same time as agreeing with us that the matter could and should have been handled better. I will use the ferry again, but if the same staff are in the a la carte restaurant, I shall not be utilising it. The remainder of the staff were helpful and pleasant through out both trips.

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    Reviewed 03 November 2014 by Richard who travelled with Grandi Navi Veloci on Excellent

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  • "Experience with Grandi Navi Veloci"

    At both Barcelona and Genoa we were not given any instructions how to find the correct terminal. No signage to the correct terminals, it was a totally nightmare and chaos. On the Excellence we did not hear any announcements in English. No announcements were made or any information given regarding where do go in the case of an accident at sea!! The cabins on both ships were very dirty. The Splendid was so bad we couldn't use the shower it was filthy, no plug in sink and the hair dryer didn't work!!! The whole cabin smelt of dust, hadn't been vacuumed for a long time. There were holes in all the sheets and the blankets hadn't been washed for a long time. We used the al la carte restaurant. On birth ships the restaurant was freezing cold, as was most of the ship. The food was not good and far too expensive. My husband ordered a shrimp risotto, it was a bowl of moulded rice turned upside down with one prawn on it!!! Tasteless!! €13 or €14.

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    Reviewed 04 September 2014 by David who travelled with Grandi Navi Veloci on Excellent

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  • "Bad cleaning in the cabins"

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    Reviewed 02 September 2014 by Maria Jose who travelled with Grandi Navi Veloci on Excellent

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  • "JOURNEY BARCELONA-GÉNOVA-BARCELONA"

    Both on the outbound and return the cleaning left a lot to be desired, especially in the services of the 9th floor where are the seat lounges. For the outbound leg, as the ferry came from Tangier, you can not talk about lack of cleanliness instead of obvious soiling. Besides noone of the crew member decided to go to see if everything was in good condition. We had to try to sleep with the TV blaring, the lights on and the air conditioning turning on at maximum, I guess to try to hide somehow the bad odors. In case of the return journey (where the staff was much more friendly), in Genoa all we had seats and with final destination to Barcelona placed us in a lounge without television and we could turn off the lights to rest. However, even if we requested at reception, they did not turn down the air conditioning. It is highly recommended in these conditions bring warm clothes for sleeping. In the self-service, the quality of the food is the characteristic of a school canteen service, but not their prices. In the cafeteria the prices go up and even if you order the cheapest and it is price list, is never available. In the case of the ship at the outbound with Asian staff, the service was unpleasant and bad attention. I am well aware that the ferry is a means of transport but the company should take care both facilities (in terms of hygiene and updating) as customer relations, whatever the accommodation paid.

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      No

    Reviewed 01 September 2014 by Cristina García who travelled with Grandi Navi Veloci on Excellent

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  • "good and bad things"

    It is not a luxury cruise, but we booked a cabin and was clean and comfortable. The crossing is relaxing once you've embarked on Barcelona. The boarding system was a bit chaotic and not very well explained. Finally I think it does not go too expensive more than to drive and take a hotel on the road and is more relaxing. So if I repeat the journey, I will go by ferry again.

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      Yes

    Reviewed 28 August 2014 by Nigel who travelled with Grandi Navi Veloci on Excellent

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  • "Enforcing the rules"

    We didn't like the experience and neither my family nor I will recommend. On the return trip, no one would sit in place, passengers going to ​​Tunisia took all the places that they wanted and put their blankets and pillows and appropriated seats that were not them and they slept soundly in three or four seats and if you asked them for your place, as soon as you got up someone else came and one put their stuff. Horrific return journey . People sleeping on the floor with mats in the corridors. and staff went through and did not say anything.

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    Reviewed 26 August 2014 by Anonymous who travelled with Grandi Navi Veloci on Excellent

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  • "The most dirty ferry I have ever tried - Really need some changes"

    Really, the state of the boat and specially the cleaning on this route, that I have tried now several times, could not be worse. One word..disgusting! And I wonder, the place used for the mosque on board (in my mind a very strange thing on a ferry) could that not have been used better for making space for another restaurant, reading space etc.? The opening hours for the only restaurant on board are crazy. Only opens two hours for each meal. This mean, that there is not enough capacity for serving all passengers that like to to have dinner/lunch. The food though, is fine. I found the staff professional and nice. Best Regards, Miguel

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      No

    Reviewed 23 August 2014 by Miguel who travelled with Grandi Navi Veloci on Excellent

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  • "correct "

    this time the cleanless of cabinwas better than the last time, the food was expensive with some bad dishes.

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    Reviewed 16 August 2014 by Armando who travelled with Grandi Navi Veloci on Excellent

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  • "barcelona-genoa"

    the ferry arrived in advance , the travel was good , the negative things was the expensive food with low quality

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    Reviewed 16 August 2014 by Oscar who travelled with Grandi Navi Veloci on Excellent

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  • "my stay"

    good customer service

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    Reviewed 16 August 2014 by Jose Maria who travelled with Grandi Navi Veloci on Excellent

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  • "REST"

    A ship to rest, no entertainment on the ship, discoteque closed, swimming pool closed, video games room closed and more, I'm not racist, but traveling with the ship full of Moroccans do not feel well, occupying the whole available space, sleeping at the halls and eating in any place (It should not be allowed) Also at boarding time they make us to lose a lot time. And finally if the prices were more competitive, everyone would visit more the bars and restaurants.

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    Reviewed 31 July 2014 by Manuel who travelled with Grandi Navi Veloci on Excellent

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  • "Interesting"

    Everything went smoothly. The staff is efficient and attentive.

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    Reviewed 27 June 2014 by Alain who travelled with Grandi Navi Veloci on Excellent

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  • "boat"

    This boat is getting old and has travelled to much…however the staff is nice and does its best to be pleasant. I travel a lot and for that price, it's quite decent.

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    Reviewed 16 June 2014 by André who travelled with Grandi Navi Veloci on Excellent

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  • "Barcelona to Genoa ferry"

    We traveled with Grandi Navi Veloci from Barcelona to Genoa on the "Excellent" in mid- April 2014. From the time we boarded around 11 AM until disembarking around 8 AM the following day the experience was extremely positive and enjoyable. On boarding we were escorted to our (family category)cabin, which was extremely large and comfortable, with double bed, separate couch, an outside window and an en-suite bathroom/toilet. Wifi was available in the room for a small charge. Meals were available at a bar/cafe or a dining room, in which we had an extremely good dinner. Outside deck areas at the rear of the boat were good places to watch the world go by. We believe the booking confirmation email/voucher (which was exchanged for tickets at the Barcelona ferry terminal)could be improved by including the Barcelona terminal address and (Grimaldi) signage to look for, and a mini-map showing its location.(We initially had a bit of trouble finding it). We would welcome the chance to travel with Grandi Navi Veloci again. Graham and Cheryl Miller, Trigg, WA, Australia

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    Reviewed 13 May 2014 by Graham who travelled with Grandi Navi Veloci on Excellent

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  • "Sète - Tanger et Tanger - Genoa"

    Excellent services on board, pleasant and relaxed restaurants and bar. No negative comments in comparison to other companies travelling to North Africa.

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    Reviewed 04 May 2014 by Anonymous who travelled with Grandi Navi Veloci on Excellent

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  • "Excellent Seas"

    We found boarding & disembarking the 'Excellent' was not easy due to poor signage and confusing directions from GNV staff. It started on first contact with GNV crew when they tried to confiscate our passports as we boarded - this caused great anger with passengers and then a back-down by the GNV staff. This ship is not new but is still very presentable. They had opened the cafeteria for those passengers who had boarded hungry and the food was great. There is also a bar that serves really good sandwiches , yummy cakes , etc at all hours and finally a fine dining restaurant. The pool & ice-cream shop were closed but that may have been seasonal. A large theatre opened infequently and screened movies in Italian. I had booked a 3 berth cabin for my daughter & myself and we were happy with the beds and ensuite bathroom and the cabin felt roomy , not claustrophobic as we had expected. We spent two nights on the 'Excellent' journeying from Tangier Med to Barcelona and really enjoyed the onboard experience - we would recommend this journey with the 'Excellent' as a good fun alternative to flying.

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    Reviewed 01 May 2014 by Jeff who travelled with Grandi Navi Veloci on Excellent

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  • "Very enjoyable! "

    first-class rating!

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    Reviewed 27 March 2014 by Anonymous who travelled with Grandi Navi Veloci on Excellent

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  • "Excellent MS: On the whole good, with potential "

    For the general features of the ship can say that it is absolutely pleasant, the cabins are spotless and we felt not at all on the crossing from Tangier to Genoa concentrated one. Bathrooms were greater than in an Ibis budget. What I had been looking forward but unfortunately had to miss it was the gym. This had to make a mosque place, which you certainly could have otherwise shared accommodate. Wireless would have been present, but was defective according to the Department during the entire crossing. The quality of the food, at least in the a la carte restaurant was good. The waiter highly competent and diverse languages ​​powerful. The Cornet-Glace from the kiosk was a disaster. soft Biscuit not the point. The cleanliness on the ship can best be described as follows; " Were is effortless " Taken as a whole seemed at first glance, everything very clean, but were, for example in head joints most diverse, well visible very much covered with gray mold. A thorough cleaning was doing well. From the staff various brass parts were polished during the crossing, but not one took the time to do it right, because in all the corners and edges well dried-polishing agent was always not visible. More detail would bring a lot of care. A somewhat infuriating point was the staff. The more senior people have to say in fairness were first class, decent and competent. However, this circumstance was thus again made ​​up for by the following incidents: Sales staff at the kiosk: I do not care if he is stressed out by the North African clientele, to me they are partly belonging to the alarm, but as a customer I expect to be treated kindly and not like it when once I had paid just once before running away, before taking care of the order. (Here, however, still a little note in the evening an Italian waiter was still there each with two pairs of glasses, who seemed to be the complete opposite of the other, friendly, courteous, just as it should be) In the cafeteria, worked a waitress who left behind the impression more stupid than to be a piece of bread. Thus, for example, my desire not taken into account for a particular cheese, although I put forward show him in English, French, Italian, and with his finger on it. The cheese was on the same plate as the other. If you do all the time a face, as if you were next time jump from the bridge that does not work contributes to the good impression. Once again a huge praise needs to be made to the waiter and his superiors in the restaurant. Maximum attentive and competent the two. With the punctuality there is such a thing. When booking, it was said that the ship would arrive at 00.30 clock. Effectively we ran umd 07.30 clock in Genoa. About the arrival time you was informed only the night before arrival, before I informed myself when I realized that this arrival was not realistic. However, I would like to note here again that I can well imagine that there is a discrepancy between the actual timetable and the times given on the internet here. Conclusion: The trip was relaxing and enjoyable the ship on the whole. Anyone traveling from Tangiers must be of the large North African clientele which soon join, be aware of. This is partly getting used to. The staff has a lot of potential but if the criticism to heart then takes comes the good. I would go immediately back to the ship.

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    Reviewed 24 February 2014 by Bodmer who travelled with Grandi Navi Veloci on Excellent

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  • "very attentive "

    helpful and prudent Crew

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    Reviewed 24 January 2014 by Reinhold who travelled with Grandi Navi Veloci on Excellent

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